Incidents | Temple Digital Group Incidents reported on status page for Temple Digital Group https://status.templedigitalgroup.com/ https://d1lppblt9t2x15.cloudfront.net/logos/5ee5f704568e047dbcdb301de86c2733.png Incidents | Temple Digital Group https://status.templedigitalgroup.com/ en templedigitalgroup.com recovered https://status.templedigitalgroup.com/ Thu, 04 Jun 2026 21:47:32 +0000 https://status.templedigitalgroup.com/#b61f329a348bf83c9cb9b64ad4e5d34b247797c01154ec56de8073859fa84004 templedigitalgroup.com recovered templedigitalgroup.com went down https://status.templedigitalgroup.com/ Thu, 04 Jun 2026 21:45:50 +0000 https://status.templedigitalgroup.com/#b61f329a348bf83c9cb9b64ad4e5d34b247797c01154ec56de8073859fa84004 templedigitalgroup.com went down Trading Delays https://status.templedigitalgroup.com/incident/894052 Tue, 12 May 2026 20:55:00 -0000 https://status.templedigitalgroup.com/incident/894052#d383273ceae07d0d37458f5738221a77d56952aae169112d087fae5b0fb8a784 Resolved Trading Delays https://status.templedigitalgroup.com/incident/894052 Tue, 12 May 2026 12:42:00 -0000 https://status.templedigitalgroup.com/incident/894052#4920c141122345bc06f28e9ca75e6cdce2736a6f06728117dceb2d9b4fab374c Investigating an issue causing trade delays for some users app.templedigitalgroup.com recovered https://status.templedigitalgroup.com/ Mon, 11 May 2026 20:52:14 +0000 https://status.templedigitalgroup.com/#b67479f3f075c6a9c52455c51e80d4e49b45050bbc3abe97d89bcbdf534ca73f app.templedigitalgroup.com recovered app.templedigitalgroup.com went down https://status.templedigitalgroup.com/ Mon, 11 May 2026 20:46:22 +0000 https://status.templedigitalgroup.com/#b67479f3f075c6a9c52455c51e80d4e49b45050bbc3abe97d89bcbdf534ca73f app.templedigitalgroup.com went down Orderbook Visual Delays https://status.templedigitalgroup.com/incident/891683 Sat, 09 May 2026 13:06:00 -0000 https://status.templedigitalgroup.com/incident/891683#5e09ab01e1873418542b15ae165a9a124c8e2fa06c19e1b03cb00d9eedab399c Resolved Orderbook Visual Delays https://status.templedigitalgroup.com/incident/891683 Sat, 09 May 2026 11:07:00 -0000 https://status.templedigitalgroup.com/incident/891683#53e7ef62c7c3404f462d66e923b389c8caf2690e23c21014d5ea28974f88ab7d We are investigating reports of delayed activity in the orderbook and recent trades module — trading engine unaffected. app.templedigitalgroup.com recovered https://status.templedigitalgroup.com/ Thu, 07 May 2026 21:46:11 +0000 https://status.templedigitalgroup.com/#5e1495d3880f732efaaf8c40189779bef33fa09931e6030cb5b7122e9aed20c3 app.templedigitalgroup.com recovered app.templedigitalgroup.com went down https://status.templedigitalgroup.com/ Thu, 07 May 2026 21:43:39 +0000 https://status.templedigitalgroup.com/#5e1495d3880f732efaaf8c40189779bef33fa09931e6030cb5b7122e9aed20c3 app.templedigitalgroup.com went down Stuck Settlements https://status.templedigitalgroup.com/incident/885149 Fri, 01 May 2026 17:40:00 -0000 https://status.templedigitalgroup.com/incident/885149#160079dd9480c8bdbf231fb2170d90855afa933a94414206ea6c3f06ba1c5315 Resolved Stuck Settlements https://status.templedigitalgroup.com/incident/885149 Fri, 01 May 2026 11:15:00 -0000 https://status.templedigitalgroup.com/incident/885149#5557e79368013d54250965692ebe682bcf4f5b7fa7fb0bc2645b53ed39753b29 We’re investigating a small subset of transactions that appear to be stuck in settlement. Current data suggests this impacts roughly 0.14% of activity. app.templedigitalgroup.com recovered https://status.templedigitalgroup.com/ Wed, 29 Apr 2026 20:31:07 +0000 https://status.templedigitalgroup.com/#3aa8a44b1bebb050b55c2eab71002ebfbb200cc67e90a533ab374f9d0a315cea app.templedigitalgroup.com recovered app.templedigitalgroup.com went down https://status.templedigitalgroup.com/ Wed, 29 Apr 2026 20:26:09 +0000 https://status.templedigitalgroup.com/#3aa8a44b1bebb050b55c2eab71002ebfbb200cc67e90a533ab374f9d0a315cea app.templedigitalgroup.com went down Increased Cancelation Rate https://status.templedigitalgroup.com/incident/881804 Wed, 29 Apr 2026 00:55:00 -0000 https://status.templedigitalgroup.com/incident/881804#2159c7724e00f6642e795a327db6c68c3dcc008cabedeea3ab4e17d60dd96920 Resolved Increased Cancelation Rate https://status.templedigitalgroup.com/incident/881804 Tue, 28 Apr 2026 12:05:00 -0000 https://status.templedigitalgroup.com/incident/881804#d8c29e24dcd0b39c3c33482e09da5446d36223ff54e37e8b8fdb8cbcf30988d3 We’re investigating an issue causing settlements to be canceled at a higher-than-normal rate. Deposit Delays https://status.templedigitalgroup.com/incident/881308 Mon, 27 Apr 2026 23:32:00 -0000 https://status.templedigitalgroup.com/incident/881308#606d7eb114fd33c0f194bf195e0bb096d814c9c06bb2cf3e0f299a131aa62445 Resolved Deposit Delays https://status.templedigitalgroup.com/incident/881308 Mon, 27 Apr 2026 22:32:00 -0000 https://status.templedigitalgroup.com/incident/881308#8cd8ae55ea724979a766842635fc39327bfd2e7eff5440c2a435a08d837b69d2 We’ve identified delays affecting deposits and are investigating. No action is required from users at this time. Orderbook Freezing https://status.templedigitalgroup.com/incident/881278 Mon, 27 Apr 2026 22:32:00 -0000 https://status.templedigitalgroup.com/incident/881278#3cc42d56dbcc0911ba699b1ce7e61037c75d25cc34591626d7ebd2e7d5b50a26 Resolved Orderbook Freezing https://status.templedigitalgroup.com/incident/881278 Mon, 27 Apr 2026 21:51:00 -0000 https://status.templedigitalgroup.com/incident/881278#4669f9864e214fafe50affc9206bed6b041c5689791239be46a1785e6c9f3c09 We've observed that the websockets might get paused after an extended session resulting to frozen orderbook and trades— investigating. Short term solution is to refresh the page. Pending Transaction Delays https://status.templedigitalgroup.com/incident/880325 Mon, 27 Apr 2026 19:10:00 -0000 https://status.templedigitalgroup.com/incident/880325#3451d25d7cc1aef8b690452402c7a72302d22377be34d5254dd10835fb2ca640 Update: We are still working towards improve settlement time, currently we are seeing 99% success rate of executions. Our goal is to get settlements down to 1 minute within the next 48 hours. Balance Mismatch After Order Cancelation https://status.templedigitalgroup.com/incident/880332 Mon, 27 Apr 2026 18:55:00 -0000 https://status.templedigitalgroup.com/incident/880332#b432660b89c853e10e2686d1c39d1cf237019a02b475038fa688760e3b1bc251 Resolved — Fixed the bug that resulted to some users not seeing their balance as unlocked/available after an order cancelation Deposit Delays https://status.templedigitalgroup.com/incident/880374 Mon, 27 Apr 2026 18:44:00 -0000 https://status.templedigitalgroup.com/incident/880374#47377e914f89c05f0a7e651b6f15215476cfa93d1426cd445165d87578bcb9a5 Resolved — We've fixed a bug that prevented users from seeing their deposit amounts accurately. Withdrawal Delays https://status.templedigitalgroup.com/incident/880331 Mon, 27 Apr 2026 12:41:00 -0000 https://status.templedigitalgroup.com/incident/880331#938926b6fe6268d3b36ab0d8129dfd537252b864857aed9d8c21456d8017f9cc Resolved — withdrawals should be instant and added support for back to back withdrawals. Withdrawal Delays https://status.templedigitalgroup.com/incident/880331 Mon, 27 Apr 2026 00:30:00 -0000 https://status.templedigitalgroup.com/incident/880331#70bfac0d2942d85a51766fae5c30edf5dc1d8ed291f76156b3dc33688d2bbd27 We've identified the issue — For now make sure to visit cantonloop.com to make sure there are no open withdrawal requests. The issue gets triggered when users have multiple withdrawal requests, working on a fix that should be available by tomorrow 04/27. Deposit Delays https://status.templedigitalgroup.com/incident/880374 Mon, 27 Apr 2026 00:10:00 -0000 https://status.templedigitalgroup.com/incident/880374#e3b7295a347021f9a22d12397460100f758d129d2e26fcc1b904a7a661d7ce14 We are investigating an issue that affects a small group of users experiencing delays when depositing USDCx or CC on Temple or their amounts not reflecting 1:1 in their history. Transaction Cancelations https://status.templedigitalgroup.com/incident/880348 Mon, 27 Apr 2026 00:04:00 -0000 https://status.templedigitalgroup.com/incident/880348#28292e29341e980a124d16a89a8445316d14245cc1d0cccabf6395be66464180 Issue Resolved - Transaction cancelation rate has been improved, monitoring less than 2% cancelation rate for the past 24 hours — We are expecting to release more updates to improve stability and reduce cancelation rate within the next 48 hours. Transaction Cancelations https://status.templedigitalgroup.com/incident/880348 Sun, 26 Apr 2026 23:27:00 -0000 https://status.templedigitalgroup.com/incident/880348#d184f63319136779ff0c7a737662ace2bf9aacee43edd20c65f7528f7c11de4f investigating a higher than usual cancelation rate for transactions. Balance Mismatch After Order Cancelation https://status.templedigitalgroup.com/incident/880332 Sun, 26 Apr 2026 22:57:00 -0000 https://status.templedigitalgroup.com/incident/880332#217e5cc200dfd5711332c62d94e5380f28b8f6aada7df43724a54306a949538f Still looking into this, we are expecting a permanent fix to be applied tomorrow 04/27 Withdrawal Delays https://status.templedigitalgroup.com/incident/880331 Sun, 26 Apr 2026 22:47:00 -0000 https://status.templedigitalgroup.com/incident/880331#bf4383231b7341c8ee6c1fb2adb79afdb3bf7b85bf9aa2a17db1bea31442cbb0 still investigating Withdrawal Delays https://status.templedigitalgroup.com/incident/880331 Sun, 26 Apr 2026 22:26:00 -0000 https://status.templedigitalgroup.com/incident/880331#defdbf71d9bc9da25f6dba1e182b32808ea3e1b8db0d326ca9b45e4fa186ff95 We've shipped some additional optimizations that will help improve transaction success rate. Balance Mismatch After Order Cancelation https://status.templedigitalgroup.com/incident/880332 Sun, 26 Apr 2026 22:12:00 -0000 https://status.templedigitalgroup.com/incident/880332#9df45f4265ab576d06f0b3fea51c340e63cde4ff01ddfd8cef3fa9f1abe350b9 Investigating an issue that prevents some users from unlocking their balance after an order is canceled Withdrawal Delays https://status.templedigitalgroup.com/incident/880331 Sun, 26 Apr 2026 22:10:00 -0000 https://status.templedigitalgroup.com/incident/880331#7511aaea0c24ca33a3b4ff7f6e42831ca3203d240820cfa91f4aee5ba6f52cbe Investigating an issue that a small number of users reported that prevents them from doing multiple withdrawals during the same session. Expecting resolution by tomorrow. Pending Transaction Delays https://status.templedigitalgroup.com/incident/880325 Sun, 26 Apr 2026 21:59:00 -0000 https://status.templedigitalgroup.com/incident/880325#7c870e29c6f3fe4a6a4e261660fdf775fe7d326b08f074c8941bd383c0e8deae Investigating delays on transaction executions, expecting an update 04/27.