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Degraded
Balance Mismatch After Order Cancelation
Apr 26, 2026 at 10:12pm UTC
Affected services
app.templedigitalgroup.com
Resolved
Apr 27, 2026 at 6:55pm UTC
Resolved — Fixed the bug that resulted to some users not seeing their balance as unlocked/available after an order cancelation
Affected services
app.templedigitalgroup.com
Updated
Apr 26, 2026 at 10:57pm UTC
Still looking into this, we are expecting a permanent fix to be applied tomorrow 04/27
Affected services
app.templedigitalgroup.com
Created
Apr 26, 2026 at 10:12pm UTC
Investigating an issue that prevents some users from unlocking their balance after an order is canceled
Affected services
app.templedigitalgroup.com